Repeat Orders
For your convenience, the Company also offers subscriptions (repeat orders) so that you don’t have to go through the same check out process over and over again.
The process to follow, should you wish to set up a subscription with the Company, is extremely easy and operates as follows:
Whilst going through the checkout process, you need to simply build a basket of products and/or services that you want to recur. On confirming your basket, select the “Deliver every month” button to repeat the basket.
Should your needs change for whatsoever reason, you will be able to add or remove products and/or services if you wish. You will further be able to select how often you want your order to be repeated, while we take care of the rest.
In the event that you wish to change your subscription order, by adding and/or removing certain products and/or services, you will need to go to the “Subscriptions” tab under “My Accounts” and edit your subscription order to either add or remove any products and/or services for all future orders.
The Company will send you a confirmation e-mail to advise you of the subscription order made by you, the frequency selected by you, and will ensure that you receive a reminder e-mail each and every month prior to payment being due in terms of such subscription.
All subsequent orders will be repeated on the frequency selected by you. For example, if you selected your first order to be delivered on a Monday, and chose for the order to be repeated every 3 (three) weeks, then and in such event, your subscription order will be delivered every 3 (three) weeks on Monday, save and unless such delivery day falls on a public holiday, which in such event, your delivery will be made on the first business day immediately preceding the scheduled delivery date.
Should you not require a specific delivery, and subsequently wish to skip any specific subscription order, you may edit you subscription order as outlined in clause 1.3 above and choose to skip your next delivery (subject to compliance with the Company’s cancelation policy below).
Your subscription order may be cancelled at any time, however the date of cancellation for any repeated orders, must occur at least 7 (seven) days before your next scheduled delivery. To cancel a subscription, simply go to the “Cancel” icon “Subscriptions” tab and click on the icon to confirm.
Payment for all subscription orders shall be due by you 2 (two) days before your selected delivery date.
The Company’s standard delivery charges shall apply to all subscription orders. For clarity, any orders of R450.00 and above, qualify for FREE delivery. All orders of less than R450.00, will be subject to a delivery fee of R75.00 per order.
